Welcome to SeTrack.in. We value your trust and aim to provide you with complete satisfaction. If you’re not fully happy with your purchase, don’t worry — we’ve got a fair refund process in place.

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When Can You Request a Refund?

You can request a refund in the following situations:

You received a damaged or defective product.

The product delivered is not as described.

The order was cancelled before dispatch.

The item or service is unavailable after purchase due to stock or technical issues.

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Refund Processing Timeline

Once your refund is approved, the amount will be processed within 5 to 7 business days.

Refunds are credited to the original payment method used at the time of purchase.

If the payment was made via Razorpay, the refund will be initiated through Razorpay’s secure gateway and processed according to their standard timelines.

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How to Request a Refund?

To request a refund, simply follow these steps:

1. Email us at setrackinfo@gmail.com

Your Order ID

A brief reason for refund

Any photo/video proof (if applicable)

2. Our team will respond within 24-48 business hours.

3. Once verified, we’ll process your refund and notify you via email or SMS.

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Important Notes

Refunds will not be provided in cases of wrong information provided during purchase or product misuse.

If the GPS device is already activated or installed, refund will not be applicable.

Any shipping or handling charges are non-refundable.

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Need Assistance?

If you have any questions about our refund process or payment issues, feel free to reach us at: 9319072115 or Email us at setrackinfo@gmail.com