We, Eplus & Surya Electronics, are registered at 116, Raja Garden, Ring Road, New Delhi -110015, Near Rajouri Garden Metro Station hereinafter referred to as SeTrack. At SeTrack, we value your trust & respect your privacy. This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this Privacy Policy carefully. By downloading and using the SeTrack application/ website/WAP site you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access SeTrack. This SERVICE is provided by SeTrack at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at SeTrack unless otherwise defined in this Privacy Policy. Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to SeTrack applications, desktop website & mobile WAP site.
INFORMATION COLLECTION AND USE
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to INTERNET, ACCESS_NETWORK_STATE, WRITE_EXTERNAL_STORAGE, WAKE_LOCK, READ_PHONE_STATE, READ_GSERVICES, ACCESS_FINE_LOCATION, CALL_LOGS, ACCESS_COARSE_LOCATION, READ_SMS, RECEIVE_SMS, SEND_SMS, WRITE_SMS, CAMERA. The information that we request will be retained by us and used as described in this privacy policy. Apart from this, SeTrack uses the Google Analytics to measure the usage of SeTrack application by user. Google Analytics collects information about user’s browser and computer settings, like screen resolution, operating system, etc. The following link will redirect the user to better understand how google analytics collects and process data to application owner . For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to INTERNET, ACCESS_NETWORK_STATE, CALL_PHONE, WRITE_EXTERNAL_STORAGE, WAKE_LOCK, READ_PHONE_STATE, READ_GSERVICES, ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION, READ_SMS, RECEIVE_SMS, SEND_SMS, WRITE_SMS, CAMERA. The information that we request will be retained by us and used as described in this privacy policy.
Media
Our site links to other websites that may collect personally identifiable information about you. SeTrack is not responsible for the privacy practices or the content of those linked websites.
USE OF PERSONAL INFORMATION
We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc. We use incoming calls data to make user’s experience better whenever they receive call from driver for assistance.
LOG DATA
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
COOKIES
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This Service does not use these “cookies†explicitly. However, the app may use third party code and libraries that use “cookies†to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
SERVICE PROVIDERS
We may employ third-party companies and individuals due to the following reasons: To facilitate our Service To provide the Service on our behalf To perform Service-related services To assist us in analyzing how our Service is used We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
SECURITY
SeTrack has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
LINKS TO OTHER SITES
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
WHATSAPP POLICY
By signing in to the SeTrack, you are providing your consent to receive the important notifications through WhatsApp.
CHILDREN’S PRIVACY
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
CONSENT
By using SeTrack and/or by providing your information, you consent to the collection and use of the information you disclose on SeTrack in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
CONTACT US
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us [email protected].